StoreSpan

Welcome

What StoreSpan does, how the dashboard is laid out, and where to find help for each part.

StoreSpan adds things to your BigCommerce store that the theme alone does not give you: mega menus, banners, countdowns, product kits and whole pages, plus tools for keeping your product images tidy. You set everything up in the StoreSpan dashboard, and it shows up on your storefront.

These pages are for store owners and the staff who work in the dashboard. They describe what each screen does, what happens on BigCommerce when you press a button, and the limits you may run into.

How the dashboard is organised

The left menu of the dashboard has these groups, in this order:

GroupWhat is in it
OverviewThe store's summary page.
ScenariosGuided flows, such as importing images for a product.
CatalogImages, Products, Tags and Categories.
StorefrontInjectables, Kits, Blocks and Design.
AudienceSegments, when they are turned on for your store.
StoreSettings and History.

What these docs cover today

More sections are on the way, one for each remaining group in the menu.

A few words you will see everywhere

  • Storefront is your live shop, the pages your customers see.
  • Dashboard is the StoreSpan app where you and your staff sign in.
  • Sync means StoreSpan sending a change to BigCommerce in the background. Most syncs run within a minute or two; a few run once a day.
  • Write-back is the same thing seen from BigCommerce's side: StoreSpan writing a value into your store.

On this page